Privacy Policy

---

Halcro Heating and Cooling, Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, contact us for services, or interact with our online tools.

---

1. Information We Collect

We may collect the following types of information:

• Personal Information You Provide:
  When you fill out a contact form, request a quote, schedule an appointment, or communicate with us, we may collect your name, phone number, email address, and service address.
• Automatically Collected Information:
  Our website may collect technical information such as your IP address, browser type, device type, and pages visited. We may use tools such as Google Analytics and cookies to gather this data.

Some of the plugins we use (such as for contact forms, security and site protection, and performance tracking) may also collect technical data or use cookies. These tools are used solely to enhance website functionality, security, and performance.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and service requests
• Schedule and provide HVAC services
• Send updates, service confirmations, or promotional messages (if opted-in)
• Improve our website performance and marketing
• Maintain site security and functionality
• Comply with legal and regulatory obligations

We do not sell your personal information.

3. Sharing Your Information

We may share your information with:

• Trusted service providers who help operate our business (e.g., analytics services like Google, security services like Wordfence)
• Third-party platforms we use to communicate with customers, manage appointments, or process forms
• Law enforcement or regulators, when required by applicable law

All third-party partners are required to protect your data in accordance with industry standards.

4. Third-Party Links

Our website may include links to third-party websites for your convenience or information. These sites are not controlled by us, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external websites you visit.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Analyze website traffic and visitor behavior
• Provide a better user experience
• Support basic site features and performance tools

You can adjust your browser settings to refuse cookies. However, doing so may affect certain features of our site.

6. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While no system is completely secure, we work hard to protect your information.

7. Your Choices

You have the right to:

• Request access to or deletion of your personal information (subject to any data we are required to retain for administrative, legal, or security purposes)
• Opt out of receiving marketing communications at any time

To make a request, please contact us using the details below.

8. Children’s Policy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

Halcro Heating and Cooling, Inc.
51 Lake Flat Lane, Great Falls, Montana 59404
(406) 799-4281
hhc@halcrohc.com

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Effective Date” above. Please check this page periodically for the latest version.