Cooling FAQs
Have a cooling question? We’ve got the answer!
If you’re trying to decide what cooling system is right for your home or need help troubleshooting an issue, you’re not alone. Below are answers to some of the most common questions we hear from customers in the Great Falls area about air conditioners, ductless heat pumps, and general cooling concerns.
Table of Contents

Services
What areas do you serve?
We serve Great Falls, Montana and surrounding towns within about a 100-mile radius; including Belt, Cascade, Fort Benton, Fairfield, and more.
Do you offer financing?
Not yet, but we’re working on it and hopefully will be able to announce progress soon. We want to partner with financing providers to help make upgrades more accessible to our customers.
Do you provide free estimates?
Yes. We offer free in-home estimates for air conditioning systems and ductless heat pumps. We’ll assess your home and recommend the best options for your comfort and budget.
What’s your repair, maintenance, or installation process like?
It’s pretty simple: we keep things clear and stress-free from start to finish. First, we’ll talk with you about what’s going on or what you need. For repairs or maintenance, we’ll send a tech to diagnose the issue, explain your options, and get things fixed right. For new installs, we’ll help you choose the right system for your home and budget, then handle everything from removal to final testing. We show up when we say we will, keep you in the loop, and leave your home clean and warm.
Why should I choose Halcro Heating and Cooling?
Because we treat your home like it’s our own. At Halcro, we’re local, experienced, and focused on doing things the right way, not the fast way. We take the time to explain your options, never push what you don’t need, and stand behind our work. Whether it’s a small fix or a full system install, you’ll get honest advice, reliable service, and a team that truly cares about your comfort.
General Cooling
What type of cooling services do you offer?
At Halcro Heating and Cooling, we offer a full range of residential cooling services throughout the Great Falls area. This includes:
- Central air conditioner installation, repair, and maintenance
- Ductless mini split heat pump installation and service
- Emergency cooling repairs
- Seasonal tune-ups and system inspections
- System replacement consultations and free estimates
Whether you’re upgrading an outdated unit, adding cooling to a room that’s always too hot, or maintaining the system you already have, we’re here to help.
What do your cooling services cost?
Costs can vary depending on the type of service and system you need. Here’s a general idea:
- AC or ductless tune-ups: Typically range from $100-$150 per visit
- Repairs: Often range from $150-$500, depending on the issue and parts needed
- New system installation: Most new cooling systems (including ductless options) range from $3,000 to $10,000 installed, depending on the size of your home and equipment selection
We also offer free in-home quotes for new installations.
How do I choose the best cooling system for my home?
The best system depends on your home’s layout, existing ductwork, budget, and comfort goals. Here are some common recommendations:
- Central AC: Ideal for homes with existing ductwork and looking for whole-home cooling. Reliable and effective in Montana’s summer climate.
- Ductless mini splits: Great for homes without ducts, remodeled spaces, or zoned control. Also a good option for homeowners who want both cooling and efficient electric heating.
- Window or portable units: These can work for temporary solutions or rentals but aren’t usually recommended for long-term efficiency.
We’ll walk you through the pros and cons during your estimate and help you choose a system that balances comfort, efficiency, and cost for your space.
Is regular maintenance really worth it?
Definitely. Regular maintenance helps your system run more efficiently, last longer, and reduce the risk of surprise breakdowns. It can also keep your warranty valid.
What’s the best type of cooling system for homes in Montana?
For many homes in Great Falls and surrounding areas, a central air conditioner works well, especially when paired with a gas furnace for year-round comfort. Ductless mini split systems are also popular, especially for homes without ductwork or add-on spaces like garages or sunrooms.
How often should I have my cooling system serviced?
We recommend a professional tune-up once every year or two, ideally in the spring, so your system is ready before summer hits. Regular service helps prevent breakdowns and keeps your system running efficiently.



Air Conditioners
How often should I service my air conditioner?
We strongly recommend professional AC servicing every year or two. This helps optimize performance, catch minor issues, and extend your system’s lifespan. Monthly filter checks also help keep airflow clear and efficient.
What’s included in an AC service visit?
We inspect and clean coils, check refrigerant levels, test electrical components, and look for signs of wear. It’s a full-system checkup to keep things running right.
Why is my AC leaking water or freezing up?
Water around your indoor unit often indicates a clogged condensate drain or frozen evaporator coil, typically caused by low refrigerant or poor airflow. Ice forms, melts, then leaks water. We can clean the line, check refrigerant levels, and restore proper airflow.
What size AC unit do I need for my home?
Sizing isn’t about square footage alone. We also evaluate other factors such as insulation, windows, layout, and shading. Proper sizing ensures efficient cooling without short-cycling or wasting energy.
Why isn’t my air conditioner cooling properly?
Common issues include dirty filters, low refrigerant, frozen coils, duct issues, or broken compressors. Start by replacing the filter and clearing debris around the condenser. Persistent problems require professional diagnosis.
Can I run my AC all day?
You can, especially if you have a smart thermostat to manage usage. But if your system runs constantly just to keep up, it may need service or be undersized for your space.
How long do air conditioners typically last?
With regular maintenance, central AC systems last 15-20 years, and well-maintained ductless mini-splits can last up to 20 years. Factors like climate, frequency of use, and upkeep significantly impact longevity.
Can regular maintenance save me money?
Absolutely! Routine maintenance can significantly reduce repair costs over your system’s lifetime. It improves efficiency, lowers energy bills, and helps prevents breakdowns.
What temperature should I set my thermostat for comfort and savings?
We recommend setting your thermostat around 74-76°F during summer. Each degree higher can noticeably reduce energy use. Proper thermostat placement away from direct sunlight or drafts also helps your system run accurately.
Ductless Heat Pumps
What’s a ductless mini split?
It’s a type of heat pump that delivers both cooling and heating without ductwork. It includes an outdoor unit and one or more indoor units, often wall-mounted, and is great for zoned comfort and energy efficiency.
Do ductless systems cost more to install?
The initial cost is usually higher than a window unit or baseboard heater, but ductless systems are far more efficient and offer both cooling and heating, leading to long-term savings.
How long do ductless systems last?
With regular maintenance, ductless systems often last 15-20 years. Cleaning filters monthly and scheduling annual tune-ups are key to keeping them running well.
What size ductless heat pump do I need?
The appropriate size depends on factors like room size, insulation, and your home layout. Our technicians will conduct a thorough assessment to recommend the perfect solution.
How long does a mini split installation take?
Most installations are completed within one day, minimizing disruption and quickly returning your home to comfort.
Are ductless mini splits expensive to operate?
No, mini splits are highly energy-efficient, usually resulting in lower operating costs than traditional HVAC systems.
Can mini splits work effectively in cold Montana winters?
Yes, modern ductless heat pumps are specifically designed to perform even in extremely cold temperatures common to Montana winters. However, their efficiency does decrease as the temperature decreases. We’ll discuss options with you depending on your heating needs.
Are mini splits easy to maintain?
Yes, regular maintenance is straightforward and typically involves simple, periodic checks by our professionals to ensure optimal performance.

